Legal notice
Privacy Policy
This policy explains what personal information Duck Fortress Guard collects, why we collect it, how long we keep it, and the choices you have. It applies to every visit to duckfortressguard.com.
Effective date:
Privacy Policy Introduction
This Privacy Policy explains how Duck Fortress Guard collects, uses, and protects your personal information when you visit our website. We are committed to respecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
The policy applies to all visitors to duckfortressguard.com. We only collect minimal data necessary to operate the site and improve our content. This policy was last updated on 11 September 2026.
Information We Collect
Data Collected Automatically
When you visit our website, we automatically collect certain technical information through server logs and analytics tools. This includes your IP address, browser type, device type, operating system, referring URLs, pages visited, and the dates and times of your visits.
- This data is collected via cookies and similar technologies as described in our Cookie Policy.
- We use this information to understand how visitors use our site and to improve our content.
- We do not collect precise location data beyond what is inferred from your IP address.
Data You Provide Voluntarily
If you contact us via email or any contact form, we collect the information you choose to provide, such as your name, email address, and the content of your message. We use this information solely to respond to your inquiry.
- We do not require you to create an account or provide personal information to access our content.
- Any contact details you provide are used only for the purpose of responding to you.
- We do not collect sensitive personal data.
How We Use Your Information
Purposes of Processing
We use the information we collect for the following purposes: to operate and maintain the website, to analyze and improve our content and user experience, to respond to your inquiries, and to comply with legal obligations.
- We do not use your personal data for marketing purposes without your explicit consent.
- We do not sell or rent your personal information to third parties.
- We may use aggregated, non-identifiable data for statistical analysis.
Cookies and Similar Technologies
Cookie Usage
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. Cookies are small text files placed on your device when you visit our website.
- We use essential cookies for site functionality, and analytics cookies to measure performance.
- You can manage or disable cookies through your browser settings, but some features may not work properly.
- For detailed information about the specific cookies we use, please see our Cookie Policy.
Third-Party Services
Service Providers
We may use third-party service providers to help us operate our website, such as hosting providers and analytics services. These providers may have access to certain personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- We use Google Analytics to understand website traffic and usage patterns.
- We may use a hosting provider that stores server logs containing IP addresses.
- We do not share your personal data with advertisers or other third parties for their own marketing purposes.
Legal Bases for Processing
Legal Grounds
We process your personal data based on the following legal grounds: our legitimate interests in operating and improving our website, your consent where required (such as for non-essential cookies), and compliance with legal obligations.
- Legitimate interests include understanding site usage and responding to inquiries.
- Where we rely on consent, you have the right to withdraw it at any time.
- We do not process data for purposes that require a different legal basis without informing you.
Data Retention
Retention Periods
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Server logs are typically retained for a limited period for security and analytics purposes, and contact emails are kept until the inquiry is resolved.
- Analytics data is retained for up to 26 months.
- Contact correspondence is deleted after 12 months unless required for legal reasons.
- We regularly review our data retention practices to ensure compliance.
Your Rights
Data Subject Rights
Under UK GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
- To exercise any of these rights, please contact us at [email protected].
- We will respond to your request within one month of receipt.
- You can find more information about your rights on the ICO website.
Changes to This Privacy Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised policy on this page and update the effective date at the top. We encourage you to review this page periodically.
- Material changes will be highlighted on the website where appropriate.
- The current version is dated 11 September 2026.
Contact Us
Privacy Contact
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected] or by mail at Duck Fortress Guard, Whitby Street, London E1 6JT, United Kingdom.
- We aim to respond to all privacy inquiries within 5 business days.
- You can also use the contact form on our Contact page.